Senior support engineer for industrial applications, Walloon Brabant

Mont-Saint-Guibert, Vallonien, Belgien | R&D | Full-time | Partially remote

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To reinforce our engineering unit in Mont-Saint-Guibert, specialised in electronic and software development for hydronic circuits of heating and air-conditioning systems, we are looking for a Senior support engineer.

 

Your function:

  • You provide technical support to internal and external customers, assisting with problems encountered with installed products. Beyond checking for product flaws, you also propose solutions and suggest improvements, as well as contribute to data analysis with your findings from testing.
  • You accompany every round of testing with detailed documentation, noting the results for all test cases and any discovered defects. Based on this raw data, you prepare clear information to the development team.
  • You keep a constant technological watch to propose pertinent and innovative evolutions.

 

Your profile:

  • Master Degree in Electrical or Electro-Mechanical Engineering with at least 5 years of experience.
  • Excellent problem-solving and analytical skills to troubleshoot systems and equipment.
  • You are familiar with testing techniques and tools.
  • Excellent knowledge and practice with coding, reading electronic schematics and understanding electro-mechanical concepts is expected.
  • Good practical knowledge of English is a must; proficiency in French is a plus.
  • You are willing to mingle with teammates developing products involving embedded software, iOS/Android apps as UI and industrial communication protocols. Being curious about how things work and learning the technical applications of the final products is important.
  • Creative, eager to learn, flexible and collaborative.
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Good reasons to join us:

  • Flexible and friendly work environment, with two days of remote work per week.
  • Opportunities for professional growth and ongoing training.
  • Competitive salary and social benefits like company car, meal voucher, insurance

 

If you wish to join us and contribute to the success of IMI Hydronic Engineering send us your cover letter and CV.